TILT - The Institute for Leadership and Transformation

Our impotence

8/12/2021

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​Why do we find the feminine so threatening? Is it because of the frailty of our masculinity?
 
For as long as we continue to co-create a culture that values material over moral achievement, we have no choice but to annihilate our feminine ability to behold and reflect, with empathy - lest our true impotence is exposed.
 
Jean
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Webinar Series: Transforming our Leadership in Complex Times

7/15/2021

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At TILT we are excited to host a three-part webinar series entitled: 

Transforming our Leadership in Complex Times                                                                                                                                             
 
The duration of each webinar would be 30-40 minutes, but we’ve not decided on the specific times yet, only that it will run some time between 6 and 8pm RSA time.



Webinar 1
21 July @ 6-8pm RSA time
Transforming our Leadership – Are our Containers Breaking?
(i.e. messiness of leadership, Leader as container: are our containers breaking, transforming our leadership warts and all)
Register in advance for this meeting:
https://us06web.zoom.us/meeting/register/tZcsf-6pqzkqHNMAAiEIW4X1ScDy-ZOgGWNK 

Webinar 2
30 July @ 6-8pm RSA time
Transforming our leadership as we deal with Corruption.
(including things like: the many faces of corruption (not just financial, but corruption in broader sense – identity, person, self, acting out as part of stress etc.); resisting corruption by leaders; the moral imperative; etc.
Register in advance for this meeting:
https://us06web.zoom.us/meeting/register/tZEqd-CvrzwqEtfye1t9o6i0Ot7GsZDx_kqy


Webinar 3
10 August @ 6-8pm RSA time
Transforming our leadership through connectedness 
(incl. things like how does leadership connectedness show up in the midst of a pandemic; why is it important/is it important?; is connectedness transformation or can it be? And how can leaders take up their roles to transform through connectedness? etc.)
Register in advance for this meeting:
https://us06web.zoom.us/meeting/register/tZIvfuCvrjgtEtyq_oaHdlmC2SjbpSb9yxkp
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Ramaphosa’s virtuous betrayal

6/10/2021

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​James Krantz* writes beautifully how important it is for leaders to have the courage to betray
personal relationships and expectations when required. If you are the one in charge, you will
sometimes have to make decisions that will upset some of your closest allies in order to do what
is best for the team, business or country that you are leading. President Ramaphosa has started
this process, but it is clear that it will not get any easier as the realisation sets in that corruption
is systemic - meaning that it is impossible to root it out by only focusing on the individuals that
get caught out.


A radical transformation of how the ANC views itself and its place in the world is needed. If the
mindset is, “I am the leader, I fought the struggle, so I deserve power and prestige”, then
corruption will continue and the powerful will have to consolidate power and persecute any
opposition. But if the mindset is, “I am the leader, I will continue to serve and fight for the benefit
of all”, then people will start to call each other out if they betray the central philosophy.
​
To betray (call out, not promote, not award a tender to, retrench) an ally in service of the primary
task and ethos of the organisation is incredibly painful and difficult. To do so when the primary
task and ethos of the organisation is almost unrecognisably distorted by different and
contradicting assumptions that are rooted deeply in a traumatised past, is impossible if not done
alongside a concerted systemic effort at radically transforming the mind of the organisation.

Jean Cooper

* Krantz, James (2006). Leadership, betrayal and adaptation. Human Relations. Feb 2006; 59, 2
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The time is now!!

6/3/2021

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​I wanted to write something about how short life is, and that we should beware of just
repeating the same old patterns that get us stuck and waste our time. Then I read this
paragraph. Nothing more to add...

"Only the person who has reached a substantial level of maturity can acknowledge this
paradox, that he or she now is the enemy. One needs to reach at least the middle years
before one can take on the immensity of this project. One needs to have made projections
onto the outer world - career, relationships, social roles - and suffered their insufficiency;
one needs to have made enough mistakes to begin to see a pattern; one needs to have
attained a strong enough ego to dare look within for the source of one's choices. Only then
does one have the experience, and the courage, to sort through, to differentiate, the
unconscious causal factors and then to make a break for a new life"


James Hollis, Swamplands of the Soul - New Life in Dismal Places. 1996.
​
Jean Cooper
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Why am I doing this?

5/27/2021

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​Assisting clients to become aware of and transform the unconscious dynamics affecting their businesses can be tremendously painful. Although we enter this work knowing that a critical part of the job is to allow ourselves to feel what the client is feeling, this cognitive knowledge is lightyears removed from what it actually does to us. Because by really feeling what the client is feeling, we actually open ourselves to, for a moment, 'become the client'. We allow the client system to inhabit our being in order to offer us the opportunity to feel and explore the client's emotional experience, from the inside.
 
When this process of laying bare one's psyche for the utilization of another brings forth insight and transformation, the relief for client and consultant is great. Take note the quality of the consultant's satisfaction is more akin to relief than to victory. Because the victory is the client's. If the client doesn't work with what the consultant makes of their experience, no breakthrough is possible. Our relief, as consultants, lies in the fact that the re-integration, by our clients, of those parts of themselves that temporarily resided within us, releases us to be ourselves again, free from the other's conflict and pain.
 
However, when the client refuses to collaboratively re-integrate what they have put into the consultant's being (heart-mind-body-spirit), the consultant is left with all of those feelings, often resulting in the client feeling repelled by the consultant (for the consultant as mirror reflects an intolerable and despicable picture) and thus compelled to cast the consultant out.
 
When this happens I sometimes wonder: Why on earth am I doing this? 
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Beware of placing too much emphasis on self-care

3/10/2021

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​A trend that I see emerging is that companies are increasingly introducing well-intended initiatives to encourage managers and staff to take care of themselves during these plagued times.
 
Of course, people should take breaks, manage their work/home boundaries, exercise, eat healthily, not drink too much alcohol and seek out professional counseling when their depression or anxiety is edging out of control.
 
However, putting too much emphasis on self-care can be harmful if this is not mirrored by the organisation's own introspection and re-alignment. With all the tricks and techniques for self-care at the employee's disposal, and with all the lip-service being paid to self-care by organisations, the underlying message can quickly become: "If you still cannot cope, given all this support, there must be something wrong with you."
 
In a corporate culture where vulnerability is often taboo, one can quickly find oneself caught up in a pact of pretending all is well. And, by implication, if all of us are doing great because of how excellently we are applying self-care, then there can't be any need to take a long and hard look at how we organise ourselves to lighten our load, can there?
 
The world has changed. Organisations have to adapt. Not only by moving everyone onto Zoom or Teams and recommending self-care. But by fundamentally re-thinking what they do, how they do things, and why.
 
So how can organisations stay healthy and productive during this pandemic / post-pandemic period?
 
  1. Focus on task. What percentage of your staff's time (especially in the case of managers) is used for activities that are directly task-related, and what percentage is expended on red-tape activities that seemed to have value pre-covid but that has now been shown to be little more than bureaucratic defences against some form of organisational anxiety? By keeping the pressure up on staff to do non-sensical administration, as if the non-doing of these tasks constitutes disloyalty, you are not only wasting time and energy that could have been directed towards real work, you are also contributing to managers' and staff's sense of being overwhelmed.
  2. Make it OK to not be OK. Who is completely OK anyway? By maintaining the facade of 'being in control' of one's work, life and self-care at a time when the world is shaking, is a lie. And when lies are passed for truth, teams become unsafe. And in unsafe teams, members isolate themselves, meaning the burden to magically self-care all one's troubles away becomes unbearable. Two soldiers can carry two tar poles much further than one soldier can carry her pole all by herself.
  3. How much is enough, for now? This is a difficult but important question to confront. Do we keep production or sales targets the same? Or do we lower targets when we sense that our production or sales capability is being reduced by the global situation? There is no easy answer here. Obviously, when you run uphill, you slow down, to have some steam left later in the race. No-one speeds up during an uphill when the end is not yet in sight. What happened during lockdown, however, is that the panic was immediately converted into frenetic energy, with people on Zoom or Teams back-to-back, day and night. How long can you sprint?
  4. Push back upwards. If you are a team leader, you are responsible to create an environment conducive for your team's optimal performance. If there are directives from above that seem to overload or unnecessarily burden your team, it is fully within your mandate as a manager in good faith, to question their validity. We have to keep each other honest. Those at the top can also make mistakes. Their anxiety is also high. So they may from time to time do or request things that have more to do with trying to alleviate their own anxiety, than with promoting the primary task of the organisation. When you sense this may be happening, push back, question, offer alternative solutions. Guard your team's mind-space and energy.
  5. Create a safe-enough team. Your team members are stressed. Their families are stressed. Your customers are stressed. Your bosses, shareholders and the government are stressed. And you are stressed yourself. Within all of this, where can your team members go to blow off steam, re-group and ready themselves for another day of work against many odds? No-where? How about the team becoming a safe haven for itself? How about creating a team environment where you can authentically admit that things are tough, where you can brainstorm ways in which to deal with unreasonable clients, where you can digest seemingly non-sensical demands from top management without splitting into us/them conversations, where you can maturely and robustly support each other in your work towards the primary task of your business?
 
Your responsibility as leader and manager is not only to tell your people to take care of themselves. It is not merely to create more opportunities for self-disclosure regarding people's struggles at home. It is ultimately to rethink every aspect of your leadership and your operation as a business to ensure robust re-alignment with a new reality. Duct tape and cable ties will only keep things together for so long.
 
Jean Cooper
 
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    Jean Cooper is the founder and Managing Director of TILT. 

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